Welcome to ArrayTrace

What this is for

Projects is the firm's sites. The strip across a project is the job: draw it, wire it, run a year, price it, hand over a document. This help centre follows that path.

Steps

1. Open the public site and press Start free trial, or Sign in if you already have an account. While new accounts are being let in a few at a time the button says Join early access, and the trial starts the day yours opens. Already signed in, the same buttons say Open the app and take you straight in.
2. After sign-in you land on Projects. /app is the same door - it redirects there. That list is the firm's portfolio: active work, capacity, and a getting-started strip until you have put a site on the map, drawn an array, fetched a weather year, and run a simulation.
3. Open a project to reach the workspace. The strip across the top is Designer, Electrical, Conditions, Consumption, Results, Storage, Financials, Compliance, Documents.
4. Use this help centre from the public header or from Help in the signed-in sidebar. Articles stay public, so you can read them before you sign in. A screen that is still empty - no condition set, no financial model, no document yet - links straight to the article that covers it.

Tips and common mistakes

• A project is one physical site. Designs, weather, money and paperwork all hang off it. Do not treat the Projects list as a pile of drawings.
• Empty yield and shading cells show a dash, not 0. A zero would look like a measurement. Capacity of 0 kWp on a new project is the opposite: nothing has been laid out yet.
• The getting-started strip disappears when the four steps are done, or when you dismiss it. Dismiss is permanent.
• Help for the staff console is not here. Anything under Team in the sidebar is the firm's workspace, not platform administration.

Related

• Sign in, register, and your account
• Your first project
• How a project works